Emergency manual

○Where to Call

■Theft, crime, traffic accident, etc. 　Phone: 110 (Police Call)
■Fire, sudden illness, serious injury　 Phone:119（Fire Station / Paramedics Call）

• You cannot communicate in foreign languages when making Emergency Call (110 / 119).
• If you cannot explain in Japanese, please ask someone nearby who can speak Japanese to talk on the phone.
• Don’t panic! Please speak slowly.
• When you don’t know the address, please tell the operator of any major buildings or landmarks nearby.
• 10 and 119 are for emergencies. Please don’t call for consultation.
• Please don’t switch off your cellular phone after you made an emergency call.

○Emergency call conversation

When you call 110

• Help me → Tasukete kudasai.
• There was a theft. / There has been a burglary. → Dorobo desu.
• There was a traffic accident. → Kotsu jiko desu.

When you call119

• There is a fire. → Kaji desu.
• I have an emergency. → Kyubyo desu.
• I’m injured. → Kega o shiteimasu.
• Please send me an ambulance. → Kyukyusha o onegaishimasu.

Dialogues common to calling 110 and119

• The address is -----. → Basho wa ＿＿＿＿ desu.
• My telephone number is -----. → Denwa bango wa ＿＿＿＿ desu.
• My name is -----. → Namae wa ＿＿＿＿ desu.