Toyama City is committed to proper maintenance and management of personal information collected, used and managed on Toyama City’s official website (hereinafter referred to as “this website”) as follows in accordance with Toyama City Personal Information Protection Ordinance, and makes every effort to protect the privacy of all users of this website.

Definition of personal information

Personal identities that are provided to Toyama City via this website may include a user’s address, name, phone number, e-mail address, etc.

Collecting personal information

In principle, personal information is collected only when a user provides it voluntarily. E-mail addresses of divisions in charge are displayed on this site to receive inquiries and opinions from users. By clicking on the e-mail address, a mail form addressed to a division n charge is activated.
Users can visit and browse this site without revealing their personal information that can specify individuals.

Use of personal information

Opinions and inquiries provided by users are used to help us improve our municipal services and customize our website services. Users’ names, addresses, and e-mail addresses are used only to respond to inquiries from users or for authentication.
For any purpose other than those mentioned above, personal information provided by users is never used.

Management of personal information

Collected personal information is strictly managed and proper measures are taken to prevent its leakage, unjust use, or alteration. Collected personal information is never shared with or maintained by any third party outside or even inside the municipal office other than the divisions in charge.
Collected personal information is not shared with any third party without obtaining consent of users who provide the information in advance, except when laws or regulations require.

Security and link

Toyama City is committed to ensuring the secure management of this site, and to taking the appropriate physical and electronic measures against unauthorized access or leakage of personal information.
This site contains links to other websites for users’ convenience. This does not guarantee their privacy policies (policies on protection of personal information) or their accessibilities.